Built by people who run fulfillment operations
RetailerHub was built by fulfillment and warehouse-systems veterans who spent a decade inside high-volume operations. We know how retailer compliance failures erode margins — because we've fixed them on the floor.
RetailerHub turns each retailer's scattered routing guides into clear, floor-ready SOPs your whole team can pull up in seconds — so compliance knowledge isn't locked in one person's head, and chargebacks drop.
See how RetailerHub worksA decade inside fulfillment operations
RetailerHub was founded by a former Lead WMS Engineer at ShipBob, where the team spent 10+ years building warehouse management systems for one of the world's largest fulfillment networks — processing millions of orders for thousands of brands.
In that work we saw the same problems over and over: scattered retailer guidelines that create chaos, compliance mistakes that quietly devastate margins, and operations teams losing hours hunting for answers that should be instant. RetailerHub is the system we wished we'd had.
Engineered from real fulfillment experience
At ShipBob we architected systems built for scale and complexity — the edge cases, the retailer quirks, and the compliance requirements most teams never see until something breaks. That operational knowledge is built into every feature of RetailerHub.
We didn't learn fulfillment from a textbook. We solved it in production, when orders had to ship and there was no room for error.
Proven on real warehouse floors
"There's less back and forth from the floor to the CSR. They can get that information at any time. The chargebacks are significantly less — I would attribute a lot of that to RetailerHub."
Elizabeth Liu
Director of Customer Service, GPA Logistics
Read the GPA Logistics storyFacilities standardized
Retailers served
Faster onboarding
Fewer chargebacks
Customer funded
Outside capital
Years WMS experience
Focus: our customers
Independent and customer-funded
RetailerHub is bootstrapped by choice and funded by our customers, not investors. That means our roadmap answers to one group: the operations teams who use the product every day.
It also means we're built to last and accountable to you. No growth targets that pull us away from real problems. No features built for pitch decks. Just software that makes retailer compliance manageable.
Every feature earns its place
We build against a single test: would this have solved a real problem we faced in fulfillment operations? If it doesn't make a compliance or operations team's job measurably easier, it doesn't ship.
That discipline keeps RetailerHub focused, fast, and grounded in the realities of the warehouse floor.
Work with a team that knows fulfillment
When you talk to RetailerHub, you're talking to people who've run these operations — not a sales script. Let's walk through your compliance workflow together.
New here? See how it works or browse retailer guides.