ZolaZola Packaging Guidelines
Last Updated: May 20, 2025
Common FAQs about packaging guidelines for Zola. These answers are AI-generated from official retailer documents.
There's a faster way to answer Zola questions
See how teams turn Zola's guidelines into instant answers ops can act on.
2-min look · no call, no signup
These answers are generated by our compliance AI and have not been vetted by a human. Take caution if using this information in your packing flows.
Are there any requirements for packing lists when shipping cartons?
A branded Zola packing slip or an alternative approved by Zola must be included inside the box of every shipment or placed in a clear packing envelope on the outside carton with customer details face down.
Source: Zola Dropship Vendor Routing Guide - Jan 1, 2024
Can SKUs be mixed within a single carton?
Yes, SKUs can be mixed within a single carton. Mixed cartons must be labeled as MIXED with all SKU details listed.
Source: Zola Inbound Routing Guide - No Version On Record
What are the max and min weights for shipping cartons?
Minimum weight: 0 lbs. Maximum weight for Ground Parcel: 150 lbs per carton; Maximum shipment weight: 350 lbs total shipment weight.
Source: Zola Inbound Routing Guide - No Version On Record
What are the min max weight requirements for shipping pallets?
The minimum and maximum weight requirements for shipping pallets in Less than Truckload (LTL) mode are 351 - 8,000 LBS total shipment weight. For Full Truckload (FTL), it is more than 8,001 LBS total shipment weight.
Source: Zola Inbound Routing Guide - No Version On Record
What are the requirements for carton or pallet labels and their placement?
Inner cartons must be labeled with UPC, QTY, color (if applicable), and size (if applicable). Outer cartons must be labeled with customer name (Zola C/O GEODIS), PO number, UPC, description (name of product), color/size (if applicable), itemized and total carton quantity, and carton number (e.g., 1 of 10). Outer cartons must also be labeled as MIXED if they contain mixed SKUs, with all SKU details listed.
Source: Zola Inbound Routing Guide - No Version On Record
What are the requirements for inner packs and cases?
Inner cartons must be clearly marked with UPC, QTY, Color (if applicable), and Size (if applicable). Outer cartons must include Customer Name (Zola C/O GEODIS), PO Number, UPC, Description, Color/Size, Itemized and TTL Carton QTY, and Carton Number (e.g., 1 of 10).
Source: Zola Inbound Routing Guide - No Version On Record
What are the requirements for placing labels on cartons being shipped?
For inner cartons, they must be clearly marked with UPC, QTY, color (if applicable), and size (if applicable). Master cartons must include customer name, PO number, UPC, product description, color/size (if applicable), itemized and total carton QTY, and carton number such as "1 of 10". If mixed cartons are used, they must be labeled as MIXED with all SKU details. There is no mention of GS1 or UCC18 labels or specific placement recommendations for these labels in the document.
Source: Zola Inbound Routing Guide - No Version On Record
Free checklist
The Zola Compliance Prep Checklist
26 checks to run before your next Zola shipment: every requirement category in Zola's program, the vendor portals to register on, the chargeback categories to watch for — and where to obtain Zola's current official guide, plus how to confirm you have the latest revision.
Zola's official compliance documents are distributed only by Zola — this checklist maps the program so you know what to verify. Authored by RetailerHub; not affiliated with or endorsed by Zola. No spam, unsubscribe anytime.
Stop Guessing on Zola Requirements
Your floor gets instant answers for every retailer you ship to — and you hear about guideline changes before they cost you a chargeback.
Ready to talk?
Grab a 15-minute slot below. We'll review your retailer list and set up a guided trial environment on the call.
There's a faster way to do this
2-min look · no call, no signup