Well.caWell.ca Packaging Guidelines
Last Updated: May 20, 2025
Common FAQs about packaging guidelines for Well.ca. These answers are AI-generated from official retailer documents.
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These answers are generated by our compliance AI and have not been vetted by a human. Take caution if using this information in your packing flows.
Are there any requirements for packing lists when shipping cartons?
Each shipment must arrive with a packing slip/invoice containing supplier's name, date of order, PO number, product description, supplier's item number/UPC, quantity ordered, quantity shipped, quantity on back order, and number of pieces. The box containing the packing slip should be identified as such.
Source: Well.ca Packing and Shipping Guide - No Version On Record
Are there any requirements for packing lists when shipping pallets?
Each shipment must arrive with a packing slip and must include the supplier's name, date of order, PO number, product description, supplier's item number/UPC, quantity ordered, shipped and on back order, and number of pieces. The box containing the packing slip should be identified as such.
Source: Well.ca Packing and Shipping Guide - No Version On Record
Can pallets be stacked?
The document does not specify if pallets can be stacked, but it mentions that pallets must not exceed 72" in height (including the pallet).
Source: Well.ca Packing and Shipping Guide - No Version On Record
Can purchase orders be mixed within a single carton?
Purchase orders must be shipped separately and clearly identified. If PO's are combined, they will be refused or subjected to sorting charges.
Source: Well.ca Packing and Shipping Guide - No Version On Record
Can purchase orders be mixed within a single pallet?
No, all PO's must be shipped separately and clearly identified. If PO's are combined, they will be refused or subject to sorting charges.
Source: Well.ca Packing and Shipping Guide - No Version On Record
Can SKUs be mixed on a single pallet?
The document does not specify if SKUs can be mixed on a single pallet. It does outline general pallet requirements such as standard size (40" x 48"), weight not exceeding 1500 lbs, front loading, no overhang, and wrapping requirements, but it does not specifically address mixing SKUs on a pallet.
Source: Well.ca Packing and Shipping Guide - No Version On Record
Can SKUs be mixed within a single carton?
All products must be packed according to the original master and inner case pack quantities as identified on the New Product Form submitted by the supplier. Any deviation in case pack quantities will result in non-compliance charges.
Source: Well.ca Packing and Shipping Guide - No Version On Record
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The Well.ca Compliance Prep Checklist
26 pre-shipment checks: requirement categories, vendor portals, the chargeback categories to watch for, and how to confirm you have Well.ca's current guide.
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What are the allowed pallet types for shipping?
All pallets must be 40" x 48" standard.
Source: Well.ca Packing and Shipping Guide - No Version On Record
What are the max and min dimensions for shipping cartons?
There are no explicit maximum or minimum dimensions stated for shipping cartons, only that the filled weight of an individual carton must not exceed 30lbs.
Source: Well.ca Packing and Shipping Guide - No Version On Record
What are the max and min weights for shipping cartons?
The filled weight of an individual carton must not exceed 30lbs. There is no minimum weight specified for cartons.
Source: Well.ca Packing and Shipping Guide - No Version On Record
What are the min max weight requirements for shipping pallets?
The filled weight of a pallet must not exceed 1500 lbs; there is no specified minimum weight for pallets.
Source: Well.ca Packing and Shipping Guide - No Version On Record
What are the requirements for carton or pallet labels and their placement?
All products must be labeled with a scannable UPC. All cartons must be labeled with a scannable Carton UPC (SCC-14). There are no specific requirements mentioned about pallet labeling or placement of these labels.
Source: Well.ca Packing and Shipping Guide - No Version On Record
What are the requirements for inner packs and cases?
All products must be packed according to the original master and inner case pack quantities as identified on the New Product Form submitted by the supplier. Any deviation in case pack quantities will result in non-compliance charges. Also, no foam packing peanuts should be used in packaging products.
Source: Well.ca Packing and Shipping Guide - No Version On Record
What are the requirements for placing labels on cartons being shipped?
All cartons must be labeled with a scannable Carton UPC (SCC-14). There is no specific mention of GS1 or UCC18 labels, nor is there any recommended placement for labels provided in the available information.
Source: Well.ca Packing and Shipping Guide - No Version On Record
What is the max pallet height allowed when shipping?
Pallets must not exceed 72" in height (including the pallet).
Source: Well.ca Packing and Shipping Guide - No Version On Record
Free checklist
The Well.ca Compliance Prep Checklist
26 checks to run before your next Well.ca shipment: every requirement category in Well.ca's program, the vendor portals to register on, the chargeback categories to watch for — and where to obtain Well.ca's current official guide, plus how to confirm you have the latest revision.
Well.ca's official compliance documents are distributed only by Well.ca — this checklist maps the program so you know what to verify. Authored by RetailerHub; not affiliated with or endorsed by Well.ca. No spam, unsubscribe anytime.
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