

Last Updated: May 20, 2025, 3:09 AM
Common FAQs about packaging guidelines for Sur La Table. These answers are AI-generated from official retailer documents.
A detailed packing list must accompany each shipment and be included in a clear poly-shipping envelope on the outside of the lead carton or pallet marked "Pack List". The packing list must match the Sur La Table purchase order information and include the vendor name and address, Sur La Table PO Number, SKU Number, Vendor Style Number, SKU Description, total quantity by vendor style, total carton count by purchase order, and MSDS if applicable. Each purchase order should have its own pack slip, and a truck manifest is required if there is more than one truckload. Failure to comply will result in non-compliance charges.
Source: Sur La Table Vendor Alliance Guide - March 2015 - Mar 1, 2015
Yes, there are requirements for packing lists when shipping pallets. A detailed packing list must accompany each shipment and be included in a clear poly-shipping envelope on the outside of the lead carton or pallet marked "Pack List." The packing list must match the purchase order information and SKU numbers with details such as Vendor Name and Address, Sur La Table PO Number, SKU Number, Vendor Style Number, SKU Description, Total Units by SLT SKU, and Total Carton count by Purchase Order. MSDS is required for applicable items. Each PO must have its own page slip, and there should be no combination of POs on a single slip. Compliance failures result in penalties.
Source: Sur La Table Vendor Alliance Guide - March 2023 - Mar 1, 2023
Palets must not exceed 96" to guard against double stacking and carrier breakdown and restacking. They should be wrapped and labeled properly to ensure stability and to provide protection against moisture and theft.
Source: Sur La Table Vendor Alliance Guide - March 2023 - Mar 1, 2023
No, products should not be mixed inside the Master Carton as per the labeling guidelines.
Source: Sur La Table Vendor Alliance Guide - March 2015 - Mar 1, 2015
Yes, purchase orders can be mixed on a single pallet as long as the POs are segregated by PO on that pallet.
Source: Sur La Table Vendor Alliance Guide - March 2015 - Mar 1, 2015
SKUs should not be mixed on a single pallet except to combine partial pallets.
Source: Sur La Table Vendor Alliance Guide - March 2015 - Mar 1, 2015
SKUs cannot be mixed within a single carton.
Source: Sur La Table Vendor Alliance Guide - March 2015 - Mar 1, 2015
Use only intact 40x48" 4-way wood pallets when shipping product. Do not use Plastic, Metal, or cardboard skids.
Source: Sur La Table Vendor Alliance Guide - March 2023 - Mar 1, 2023
The maximum weight for shipping cartons is 50lbs unless otherwise approved by the buyer. There is no specific minimum weight mentioned for shipping cartons.
Source: Sur La Table Vendor Alliance Guide - March 2015 - Mar 1, 2015
The maximum gross weight of a loaded pallet is 2000 lbs.
Source: Sur La Table Vendor Alliance Guide - March 2015 - Mar 1, 2015
For pallet (freight) or carton (parcel) shipments, the Bill of Lading (BOL) must be consigned to the Sur La Table "Ship to Address" listed on the purchase order. Vendors must list their unique X-digit Vendor number on the BOL. The Sur La Table Purchase Order number(s) must be listed in the carrier reference section of the BOL or the first reference field for parcel manifesting information. Missing or invalid PO(s) on a BOL could result in a non-compliance chargeback. It is the Vendor's responsibility to include accurate shipment weight, pieces, and description in compliance with the National Motor Freight Classification in effect at the time of shipment and indicate their actual Freight Classification on the Bill of Lading. For parcel carriers, package level detail (PLD) must be completed and include the Sur La Table purchase order number in the appropriate shipper or billing reference field (Reference field 1).
Source: Sur La Table Vendor Alliance Guide - March 2023 - Mar 1, 2023
Carton and pallet labels should follow these requirements: 1. **Pallet/Skid Labeling Requirements** (Sur La Table Vendor Alliance Guide - March 2015): - Apply labels to two sides containing: - Ship To Information including Sur La Table name, Warehouse Address, PO Number, Shipping Pro Number, and Warehouse. - Total quantity of cartons per pallet - Pallet number (e.g., Skid 1 of 12) - Pack list on lead pallet should be clearly identifiable at time of unloading. - Can ship multiple PO's on a pallet as long as they are segregated by PO. 2. **Outer/Master Carton Labeling** (Sur La Table Vendor Alliance Guide - March 2015): - Outer cartons must be marked with: - Sur La Table item number (SLT SKU#) - SLT PO Number - Vendor Style Number - Color/Size (if applicable) - Case Quantity - Carton Number (e.g., 1 of 10) - Apply label to the lower right-hand corner of the longest natural side of the carton, located 1.25 inches from the bottom and side. Labels must face out to be viewable on Pallet/Skid when shipping.
Source: Sur La Table Vendor Alliance Guide - March 2015 - Mar 1, 2015
Inner cartons must be clearly marked with Sur La Table item number (SLT SKU#), inner quantity, color (if applicable), and size (if applicable). They must adhere to standard marking requirements with English characters at least 1/8" high and positioned in the lower right-hand corner for both poly bags and cartons/boxes. Cases must be packaged to protect from normal transport stress and sorted easily. Inner and outer quantities must be approved by the buyer and consistent across each SKU. Do not mix different SKUs or items from different purchase orders in the same carton.
Source: Sur La Table Vendor Alliance Guide - March 2023 - Mar 1, 2023
The requirements for placing labels on cartons being shipped, either as outer/master cartons or through UCC 128 (EDI) labels, are as follows: 1. Master cartons must be marked with the following information: - Sur La Table item number (SLT SKU#) - SLT PO Number - Vendor Style Number - Color/Size information (if applicable) - Total Units Per Master Case Qty - Carton Number (e.g., "1 of 10") 2. UCC 128 (EDI) labels: If a vendor has an SLT approved UCC Label on the Master/Shipping cartons, an additional Master Carton Label is not required. 3. Label Placement: - Apply label to the lower right-hand corner of the longest natural side of the carton, located 1.25 inches from the bottom and 1.25 inches from the side. - Labels must face out for easy viewing on Pallet/Skid.
Source: Sur La Table Vendor Alliance Guide - March 2023 - Mar 1, 2023
The maximum pallet height allowed when shipping is 96".
Source: Sur La Table Vendor Alliance Guide - May 2022 - May 1, 2022
These answers are generated by our compliance AI and have not been vetted by a human. Take caution if using this information in your packing flows.
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