

Last Updated: May 20, 2025, 3:08 AM
Common FAQs about packaging guidelines for Super Retail Group. These answers are AI-generated from official retailer documents.
Pallets can be stacked with specific requirements: Single SKU pallets are to be no higher than 1.46m including the pallet, while mixed SKU pallets can be up to 1.8m including the pallet. Pallet weight must not exceed 1,000kg including the pallet.
Source: Super Retail Group DC Terms and Conditions v3.1 March 2024 - Mar 1, 2024
Yes, purchase orders can be mixed within a single carton. The carton must be marked as "MIXED" if it contains mixed items, and the SSCC label must also indicate that it is mixed. There is no specific barcode requirement stated for mixed SKU cartons on Page 13 of the Super Retail Group Packaging Standard and Requirements Document.
Source: Super Retail Group Packaging Standard and Requirements Document - No Version On Record
Only one purchase order per single pallet is permitted, hence purchase orders cannot be mixed within a single pallet.
Source: Super Retail Group DC Terms and Conditions v3.1 March 2024 - Mar 1, 2024
Yes, SKUs can be mixed on a pallet. The pallet must be marked as "MIXED SKUs" if there are multiple SKUs per pallet. No specific barcode is required for a mixed SKU carton on the pallet.
Source: Super Retail Group Packaging Standard and Requirements Document - No Version On Record
Yes, SKUs can be mixed within a single carton. The carton should be marked as "MIXED SKUs," and no barcode is required for a mixed SKU carton. Pre-existing labeling and barcoding should be removed, and the SKUs should be bundled. Gross weight and warning labels must be included if the carton falls into specified weight categories.
Source: Super Retail Group Packaging Standard and Requirements Document - No Version On Record
Allowed pallet types for shipping are Loscam or CHEP pallets. In Australia, CHEP pallets should be 10001 equipment, and Loscam pallets should be WP equipment. In New Zealand, CHEP pallets should be 16001 equipment, and Loscam pallets should be NP equipment.
Source: Super Retail Group DC Terms and Conditions v3.1 March 2024 - Mar 1, 2024
The maximum weight for shipping cartons is 50kg as warnings for cartons above 51kg indicate the need for team lift. Cartons weighing between 10kg to 50kg require specific handling warnings based on weight categories.
Source: Super Retail Group Packaging Standard and Requirements Document - No Version On Record
Single SKU pallets must not exceed a height of 1.46m and mixed SKU pallets can be supplied up to a height of 1.8m. The received pallet weight must not exceed 1,000kg.
Source: Super Retail Group DC Terms and Conditions v3.1 March 2024 - Mar 1, 2024
Carton labels must have the following information printed (not handwritten) on adjacent sides: SKU/PLU (for SRG private branded products only), product description, total quantity of retail units, total gross weight, and warning labels if applicable. The labels must be readable from a one-meter distance. Additional import carton information includes purchase order number, country of origin, carton count, and SSCC if applicable. For pallets, logistics labels should be between 400mm and 800mm from the pallet base, and not closer than 50mm from the vertical edge, using A6 format labels or smaller if necessary.
Source: Super Retail Group Packaging Standard and Requirements Document - No Version On Record
Labels must include SKU/PLU, product description, total quantity of retail units, total gross weight, and any mandatory warning labels. They should be printed on adjacent sides and be clearly readable from a distance of one meter. Additional details like part/style number, trade partner/brand name are recommended. Labels for plastic wrapped trade units should be on two opposite sides. SSCC (if applicable) must be placed 32mm from the base and at least 19mm from any vertical edge with picket fence orientation, and minimum A6 size placed next to relevant pre-existing labeling or barcodes.
Source: Super Retail Group Packaging Standard and Requirements Document - No Version On Record
Single SKU pallets can be stacked no higher than 1.46m (including the pallet). Mixed SKU pallets can be stacked up to a maximum height of 1.8m (including the pallet).
Source: Super Retail Group DC Terms and Conditions v3.1 March 2024 - Mar 1, 2024
These answers are generated by our compliance AI and have not been vetted by a human. Take caution if using this information in your packing flows.
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