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Shoppers Drug Mart Packaging Guidelines

Last Updated: May 20, 2025

Common FAQs about packaging guidelines for Shoppers Drug Mart. These answers are AI-generated from official retailer documents.

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These answers are generated by our compliance AI and have not been vetted by a human. Take caution if using this information in your packing flows.

Are there any requirements for packing lists when shipping cartons?

Packing slips must be prepared for each Purchase Order for each Matrix Distribution Centre and include specific information such as the Purchase Order Number, Supplier Item Number, Date Shipped, Packing Slip Numbers, Item Detail, Case Pack, Total Retail Unit Quantity by Item, Carrier Name, and Ship to Address. The packing slip must be placed in separate envelopes attached to the Bill of Lading for shipments.

Source: Shoppers Drug Mart Vendor Manual - No Version On Record

Are there any requirements for packing lists when shipping pallets?

Packing slips must document the detailed contents of cartons at a SKU level for each shipment or part of shipment and should include specific information like Shoppers Drug Mart Purchase Order Number, Supplier Item Number, Date Shipped, Packing Slip Numbers, Item Detail, Case Pack, Total Retail Unit Quantity by Item, Carrier Name, and Ship to Address. Packing Slips must be placed in separate envelopes attached to the Bill of Lading and tendered to Matrix nominated Carriers/Consolidators.

Source: Shoppers Drug Mart Vendor Manual - No Version On Record

Can purchase orders be mixed within a single carton?

Purchase orders should not be comingled across multiple pallets but can be shipped on a single pallet as long as a pallet or slip sheet is used to identify separate purchase orders. Items for each purchase order must be grouped together as best as possible. A non-compliance charge of $500 per purchase order will be issued if protocol is not followed. Specific requirements within a single carton are not detailed.

Source: Shoppers Drug Mart Vendor Manual - No Version On Record

Can purchase orders be mixed within a single pallet?

Multiple purchase orders can be shipped on a single pallet as long as a pallet or a slip sheet is used to identify the separate purchase orders. If each of the purchase orders cannot make a level layer on the pallet, then the items for each purchase order must be grouped together as best as possible. Non-compliance charge of $500 per purchase order will be issued if these protocols are not followed.

Source: Shoppers Drug Mart Vendor Manual - No Version On Record

Can SKUs be mixed on a single pallet?

Multiple purchase orders can be shipped on a single pallet as long as a pallet or a slip sheet is used to identify the separate purchase orders. If each of the purchase orders cannot make a level layer on the pallet, the items for each purchase order must be grouped together as best as possible. If this protocol is not followed, a non-compliance charge of $500 per purchase order will be issued.

Source: Shoppers Drug Mart Vendor Manual - No Version On Record

Free checklist

The Shoppers Drug Mart Compliance Prep Checklist

26 pre-shipment checks: requirement categories, vendor portals, the chargeback categories to watch for, and how to confirm you have Shoppers Drug Mart's current guide.

Authored by RetailerHub; not affiliated with or endorsed by Shoppers Drug Mart. We don't distribute Shoppers Drug Mart's official documents. No spam, unsubscribe anytime.

What are the allowed pallet types for shipping?

The allowed pallet types for shipping are CHEP and PECO pallets. Slipsheets are also accepted if the footprint does not exceed 48" x 40".

Source: Shoppers Drug Mart Vendor Manual - No Version On Record

What are the requirements for carton or pallet labels and their placement?

Shoppers Drug Mart requires carton markings on all four sides of the case and on the inner case. Required carton markings include: Shoppers Drug Mart/Pharmaprix, Purchase Order #, Distribution Centre, UPC Code, Lot Number, and Expiry Date. There is no specific information on the placement of pallet labels in the provided pages.

Source: Shoppers Drug Mart Vendor Manual - No Version On Record

What are the requirements for inner packs and cases?

All selling units intended for retail sale, including inner packs and case or master packs, must have a unique retail and scannable UPC. A Product Information Form (PIF) must be completed for new products. Each inner pack and case must meet the UPC specifications defined by the Electronic Commerce Council of Canada.

Source: Shoppers Drug Mart Vendor Manual - No Version On Record

What are the requirements for placing labels on cartons being shipped?

Carton markings are required on all four sides of the case as well as on the inner case according to Shoppers Drug Mart/Pharmaprix guidelines. These markings must include: - Shoppers Drug Mart/Pharmaprix - Purchase Order number - Distribution Centre - UPC Code - Lot Number Expiry Date Shoppers Drug Mart follows the guidelines set by the Electronic Commerce Council of Canada for labeling shipping containers. There is no specific mention of GS1 or UCC18, nor specific placement for these labels beyond the requirement to be on all four sides and inner case.

Source: Shoppers Drug Mart Vendor Manual - No Version On Record

Free checklist

The Shoppers Drug Mart Compliance Prep Checklist

26 checks to run before your next Shoppers Drug Mart shipment: every requirement category in Shoppers Drug Mart's program, the vendor portals to register on, the chargeback categories to watch for — and where to obtain Shoppers Drug Mart's current official guide, plus how to confirm you have the latest revision.

Shoppers Drug Mart's official compliance documents are distributed only by Shoppers Drug Mart — this checklist maps the program so you know what to verify. Authored by RetailerHub; not affiliated with or endorsed by Shoppers Drug Mart. No spam, unsubscribe anytime.

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