ShopbopLast Updated: May 20, 2025
Common FAQs about packaging guidelines for Shopbop. These answers are AI-generated from official retailer documents.
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These answers are generated by our compliance AI and have not been vetted by a human. Take caution if using this information in your packing flows.
Are there any requirements for packing lists when shipping cartons?
Yes, a copy of the packing list is required to be provided with each shipment. The specific placement instructions for packing lists are not detailed in the provided text.
Source: Shopbop Vendor Operations Manual - Dec 23, 2021
Can pallets be stacked?
Pallets may not be double stacked (pallet on pallet).
Source: Shopbop Vendor Operations Manual - Dec 23, 2021
Can purchase orders be mixed within a single carton?
No, mixing purchase orders within a single carton is not allowed. Doing so incurs a penalty of $250 per shipment for having more than one PO in any carton.
Source: Shopbop Vendor Operations Manual - Dec 23, 2021
What are the allowed pallet types for shipping?
The allowed pallet type for shipping is indicated by the packaging code 'PLT' which stands for 'Pallet'.
Source: Shopbop 856 Ship Notice/Manifest EDI Guidelines - Dec 4, 2023
What are the max and min weights for shipping cartons?
According to the guidelines, the weight per carton should not exceed 40 lbs or 18 kg.
Source: Shopbop Vendor Operations Manual - Dec 23, 2021
Free checklist
26 pre-shipment checks: requirement categories, vendor portals, the chargeback categories to watch for, and how to confirm you have Shopbop's current guide.
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What are the requirements for Bills of Lading when it comes to pallet (freight) or carton (parcel) shipments?
The Bill of Lading (BOL) is required for all shipments at Shopbop. It must include identification via the REF*BM segment. For freight shipments, the shipping labels on each box on the pallet should clearly display the POJ or POM#. Shipping labels and BOLs should also have the correct address of Shopbop's fulfillment center, a return address, and match exactly what is listed on their corresponding POs. The labels must be affixed to the longest side of the container. For compliance, only BOLs provided by Source Alliance can be used, and you need to request proof of delivery by emailing the PO numbers to shopbop-freight@amazon.com.
Source: Shopbop 856 Ship Notice/Manifest EDI Guidelines - Dec 4, 2023
What are the requirements for carton or pallet labels and their placement?
Shipping labels must be exclusively addressed to Shopbop.com - Division of BOP, LLC, and must match exactly what is listed on their corresponding POs. They must include the full POJ or POM# on each box on the pallet and be affixed to the longest side of the container. Cartons must not contain weights over 40 lbs (18 kg), and pallet labels must not stack cartons higher than 6' tall or have cartons overhanging the pallet edges. Pallets should not be double stacked.
Source: Shopbop Vendor Operations Manual - Dec 23, 2021
What are the requirements for placing labels on cartons being shipped?
1. The shipping label must be placed properly on the cartons with no mention of recommended placements. 2. There are no specific requirements for GS1 or UCC18 labels mentioned. 3. Improper placement of a shipping label on cartons incurs a charge of $20 per carton plus a $100 fee. 4. Labels must contain the correct and complete information such as PO number. 5. Missing, incomplete, or incorrect PO number on cartons results in $20 per carton plus a $100 fee. 6. Missing, incorrect, or wrong labeling will incur a charge of $150 per shipment plus $5 per unit.
Source: Shopbop Vendor Operations Manual - Dec 23, 2021
What is the max pallet height allowed when shipping?
Cartons on pallet cannot exceed 6' in height.
Source: Shopbop Vendor Operations Manual - Dec 23, 2021
Free checklist
26 checks to run before your next Shopbop shipment: every requirement category in Shopbop's program, the vendor portals to register on, the chargeback categories to watch for — and where to obtain Shopbop's current official guide, plus how to confirm you have the latest revision.
Shopbop's official compliance documents are distributed only by Shopbop — this checklist maps the program so you know what to verify. Authored by RetailerHub; not affiliated with or endorsed by Shopbop. No spam, unsubscribe anytime.
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