Question 1

Are there any requirements for packing lists when shipping cartons?

Accepted Answer

Packing lists are required for all shipments. They should be securely placed on the last pallet loaded on the trailer or attached to the BOL, so the receiving warehouse can review them before unloading. For smaller shipments, the packing list should be placed in one clearly marked carton indicating "Packing List Enclosed."

Question 2

Are there any requirements for packing lists when shipping pallets?

Accepted Answer

Items must be shipped in shippable cartons and in master case packs only. The packing list should be placed securely on the last pallet loaded on the trailer or attached to the BOL so that the receiving warehouse can review it prior to unloading. It must be complete with all required information, or a non-compliance fee will apply.

Question 3

Can pallets be stacked?

Accepted Answer

Pallets can be stacked up to a height of 55". Pallets must be in acceptable condition, wood, and maintain structural integrity. They should have a standard dimension of 48" x 40", and there should be no overhang of cartons. Cartons must be secured on the pallet, and pallets should contain cases of the same SKU and purchase order unless quantity exceeds pallet capacity. Use only class "A" or "B" 4-way pallets, size 40" or 42" by 48".

Question 4

Can purchase orders be mixed within a single carton?

Accepted Answer

No, only one Purchase Order is allowed per carton. However, multiple cartons can be placed inside a larger carton for shipping purposes, but this larger carton must adhere to all required markings.

Question 5

Can purchase orders be mixed within a single pallet?

Accepted Answer

Purchase orders should not be mixed within a single pallet. The guidelines state to keep cases of the same SKU and purchase order on the same pallet unless quantity exceeds pallet capacity.

Question 6

Can SKUs be mixed on a single pallet?

Accepted Answer

Yes, SKUs can be mixed on a single pallet, and the pallet must be labeled 'Mixed SKU'. The pallet label should include the purchase order, distribution center location, SKU numbers contained on the pallet, UPC numbers, and total carton count by SKU. All this information should be facing the door of the trailer.

Question 7

Can SKUs be mixed within a single carton?

Accepted Answer

SKUs should not be mixed within a single carton. Each carton should have only one SKU, and each carton containing the same SKU should include the same number of units according to master case requirements. Mixed SKUs are only permitted on pallets and these must be clearly labeled as 'Mixed SKU'.

Question 8

What are the allowed pallet types for shipping?

Accepted Answer

Only class "A" or "B" 4-way pallets, size 40" or 42" by 48", are allowed. Only wood pallets in good shipping condition with no broken or missing boards are permitted.

Question 9

What are the max and min dimensions for shipping cartons?

Accepted Answer

Minimum carton dimensions are 9"L x 7"W x 3"H, and maximum dimensions are 25"L x 22"W x 23"H.

Question 10

What are the max and min weights for shipping cartons?

Accepted Answer

Minimum weight: 2 lbs; Maximum weight: 50 lbs

Question 11

What are the requirements for Bills of Lading when it comes to pallet (freight) or carton (parcel) shipments?

Accepted Answer

The Bill of Lading (BOL) for shipments must include: full "ship to" address as per Purchase Order, all Purchase Order numbers for orders included, carrier name, carton count if 50 or less, number of pallets if more than 50 cartons (noted in BOL body), accurate weight, shipment date, special handling/delivery instructions, and receiving warehouse email and phone. Two copies should be given to the carrier at shipment time. Specific placement for the BOL is not detailed.

Question 12

What are the requirements for carton or pallet labels and their placement?

Accepted Answer

Carton labels must be GS1-128 labels with specific data fields such as purchase order number, delivery location, SBH SKU number, vendor item number, item level UPC#, vendor description, case quantity, and GS1-128 barcode. Labels for cartons taller than 6 inches should be affixed vertically to the bottom right corner on the longest side, without covering taped seams. The label size should be 4" x 6".

For pallet labels, they should be affixed to the upper right corner of the pallet on the side facing the door of the trailer, containing elements such as PO number, distribution center location, SBH SKU, and UPC contained on the pallet, as well as total SKU/UPC count and carton count.

Question 13

What are the requirements for placing labels on cartons being shipped?

Accepted Answer

All cartons must have a permanently attached label following the GS1-128 format. The label size should be 4" x 6" and should not cover taped seams or be placed on top of the carton. For cartons over 6" tall, the label should be vertically affixed to the lower right corner on the longest side. For cartons less than 6" tall, excess of the top portion should be folded over the top of the carton. The label must contain elements like purchase order number, delivery location, SBH SKU number, vendor item number, UPC#, vendor description, carton quantity, and serialized shipping container number.

Question 14

What is the max pallet height allowed when shipping?

Accepted Answer

Pallets must be stacked at a height not to exceed 55 inches.

Sally Beauty Holdings Packaging Guidelines

The Sally Beauty Holdings Compliance Prep Checklist

The Sally Beauty Holdings Compliance Prep Checklist

Stop Guessing on Sally Beauty Holdings Requirements

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