Question 1

Can pallets be stacked?

Accepted Answer

Yes, pallets can be stacked. Shipments that use carrier services should be palletized and shrink-wrapped on standard pallets, which can be 80 inches high with a maximum weight per pallet position of 1500 lbs. Regular 53ft trailers can fit 26 non-stackable pallets and 52 stackable standard-size pallets.

Source: HBC Vendor Shipping Guidelines for US to Canada and Domestic Shipments - No Version On Record

Question 2

Can purchase orders be mixed within a single carton?

Accepted Answer

Purchase orders cannot be mixed within a single carton. Each carton must contain only 1 PO.

Question 3

Can SKUs be mixed on a single pallet?

Accepted Answer

No, SKUs cannot be mixed on a single pallet for Central Stock shipments. Each pallet must consist of one SKU and should follow the specific palletization guidelines.

Question 4

Can SKUs be mixed within a single carton?

Accepted Answer

Yes, SKUs can be mixed within a single carton in a 'By Store' shipment, where cartons may contain a full case of a single SKN/UPC or be packed with multiple items for a single location. Each carton must have a unique UCC128 label identifying its contents and ship-to location. It must also follow the purchase order’s instructions, or it could be returned, with compliance charges applied.

Source: HBC Vendor Logistics/Shipping Manual - Nov 1, 2017

Question 5

What are the allowed pallet types for shipping?

Accepted Answer

All shipments into the DC must be on approved pallets (40 x 48); non-returnable, standard 4-way pallets. CHEP Pallets are not accepted. Plain wood (whiteboard) pallets are not exchanged and must be "One-Way-Only".

Source: Hudson's Bay Domestic Vendor Logistics/Shipping Manual - Aug 1, 2024

Question 6

What are the max and min dimensions for shipping cartons?

Accepted Answer

- Maximum size: Length 36", Width 24", Height 30".
- Minimum size: Length 9", Width 6", Height 3".

Question 7

What are the max and min weights for shipping cartons?

Accepted Answer

For HBC Vendor Logistics/Shipping Manual:
- Minimum weight: 3 lbs
- Maximum weight: 66 lbs

For Hudson's Bay Domestic Vendor Logistics/Shipping Manual:
- Minimum weight: 3 lbs or 5 lbs depending on the distribution center
- Maximum weight: 60 lbs

Question 8

What are the min max weight requirements for shipping pallets?

Accepted Answer

Maximum weight per pallet position is 1500 lbs. No specific minimum weight is mentioned.

Question 9

What are the requirements for Bills of Lading when it comes to pallet (freight) or carton (parcel) shipments?

Accepted Answer

For Bills of Lading with pallet or carton shipments, the following requirements apply:

- A Bill of Lading in duplicate must accompany all shipments.
- If multiple POs are being shipped, only one master Bill of Lading per shipment is required.
- Information required on the Bill of Lading includes:
  - Number of cartons
  - HBC PO number
  - Appointment number, date, and time
  - Number of pallets
- If only pallets are shown on the B/L, the receiver or driver will sign only for the number of pallets.
- For vendor pick-up shipments (drop trailers), the driver may sign the Shipper's BOL as "Shipper Load & Count" or sign for pallets only.
- The DC Receiver may sign for the number of pallets only, indicating "Cartons Subject to Count" on the BOL.

For LTL shipments: Packing Slip must be visible and attached to the outside of one carton.

For Full Truckload shipments: Packing Slip must be with the driver's paperwork.

For PO's requiring more than one truckload: A Packing Slip reflective of each truck's contents must accompany each load.

Question 10

What are the requirements for carton or pallet labels and their placement?

Accepted Answer

Carton labels must adhere to the following requirements: UCC128 labels should be placed on the largest flat surface of the carton, ensuring no part of the label is over carton seams or edges to maintain readability. Only HBC UCC128 labels should be visible; if other labels cannot be removed, the UCC 128 label should be placed on top or cover other labels with a sticker or black marker to prevent interference with scanners. Labels must not be covered by other labels or tapes to maintain legibility and scannability.

Source: HBC Vendor Logistics/Shipping Manual - Nov 1, 2017

Question 11

What are the requirements for inner packs and cases?

Accepted Answer

The requirements for inner packs and cases include: The total number of units within the case must be a multiple of the inner pack. Measurements for length, width, and height must be provided for both inner and master packs. The gross weight must also be stated for both the inner pack and master pack. Inner pack attributes are required only if trading with inner packs.

Source: HBC Vendor Logistics/Shipping Manual - Nov 1, 2017

Question 12

What are the requirements for placing labels on cartons being shipped?

Accepted Answer

- UCC128 labels must be applied to the largest flat surface of the carton (Page 71).
- Do not place the 20 digit SSCC barcode over the carton seams or edges (Page 71).
- Cover other barcodes with a sticker or black marker (Page 74).
- Bulk shipments require a PACK (carton) GS1-128 label with the HBC SKN number in human-readable form on the largest flat surface of each carton (Page 47).

Question 13

What is the max pallet height allowed when shipping?

Accepted Answer

The maximum pallet height when shipping varies by location: 51" for Vancouver Logistics Centre, 48" for EBTC Logistics Centre, 54" for Toronto Logistics Centre, and 66" for E-Commerce Fulfillment Centre for central stock. For flow-through shipments, the height is 80" for all except EBTC.

Source: Hudson's Bay Domestic Vendor Logistics/Shipping Manual - Aug 1, 2024

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