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Holt Renfrew Packaging Guidelines

Last Updated: May 20, 2025

Common FAQs about packaging guidelines for Holt Renfrew. These answers are AI-generated from official retailer documents.

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These answers are generated by our compliance AI and have not been vetted by a human. Take caution if using this information in your packing flows.

Are there any requirements for packing lists when shipping cartons?

The packing slip must be attached to the outside of the carton, inserted into a sticky envelope, easily visible or inserted in the lead carton and labeled "Packing Slip Enclosed."

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

Are there any requirements for packing lists when shipping pallets?

Yes, each purchase order must be accompanied by a detailed packing slip by store. The packing slip must be in an envelope attached to the outside of the lead carton, or inserted in the lead carton, and marked 'Packing Slip Enclosed'.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

Can pallets be stacked?

Pallets can be stacked as long as the overall height does not exceed 60 inches or 1.5 metres.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

Can purchase orders be mixed within a single carton?

No, purchase orders should not be mixed in the same carton.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

Can purchase orders be mixed within a single pallet?

Yes, pallets can be mixed with multiple purchase orders. However, the shipment must be palletized by each purchase order when possible.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

Can SKUs be mixed on a single pallet?

Yes, SKUs can be mixed on a single pallet if the shipment contains auto replenishment/packed-by-store shipments. These must be palletized, keeping all cartons together by purchase orders for each individual store on the same pallet.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

What are the allowed pallet types for shipping?

Allowed pallet types for shipping are approved standardized 48" by 40" four-way or two-way pallets. Wooden or plastic pallets are acceptable.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

Free checklist

The Holt Renfrew Compliance Prep Checklist

26 pre-shipment checks: requirement categories, vendor portals, the chargeback categories to watch for, and how to confirm you have Holt Renfrew's current guide.

Authored by RetailerHub; not affiliated with or endorsed by Holt Renfrew. We don't distribute Holt Renfrew's official documents. No spam, unsubscribe anytime.

What are the max and min dimensions for shipping cartons?

The maximum carton dimensions must not exceed 30" l x 20" w x 30" h. There are no specific minimum dimensions mentioned for cartons.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

What are the max and min weights for shipping cartons?

The maximum weight for shipping cartons is 50 lbs. or 23 kg. There is no specified minimum weight for cartons.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

What are the min max weight requirements for shipping pallets?

The document does not specify minimum or maximum weight requirements for shipping pallets.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

What are the requirements for Bills of Lading when it comes to pallet (freight) or carton (parcel) shipments?

For a Bill of Lading (B.O.L.), the following requirements must be adhered to for pallet or carton shipments at Holt Renfrew: 1. Only one B.O.L. is required where multiple purchase orders are being shipped. 2. Must contain the number of cartons and/or bags, Holt Renfrew purchase order number, appointment number, date, time, and the number of boxes per pallet/skid. 3. A copy of packing slips and invoices for each purchase order must accompany the B.O.L. 4. B.O.L. and accompanying documents must be sent to the Traffic Department (traffic@holtrenfrew.com) and Appointment Desk (appointmentINBHBL@DHL.com). 5. Documents should be consolidated to cover the whole shipment, not individual cartons, except for packing slip and commercial invoice. 6. Each carton must legibly display information including Holt Renfrew’s purchase order number, store location name and identification number, weight, and packing slip location.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

What are the requirements for carton or pallet labels and their placement?

Each carton must have one GS1-128 (UCC-128) label placed on the longest side in an upright position, ensuring barcodes can be read vertically, not sideways or diagonally. The label should be at least 32 mm (1.25 inches) from the base and 19 mm (0.75 inches) from any vertical edge. It must not be covered by tape, markings, or additional labels. The SSCC-18 barcode must not be folded or wrapped around edges. Carton labels should provide the purchase order number, number of cartons/bags per store, store location name and ID, department and class number, and sequential carton numbering.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

What are the requirements for placing labels on cartons being shipped?

Each carton must have one GS1-128 (UCC-128) label, placed on the longest side of the carton. The label must be upright with the barcode vertical, at least 32mm from the base and 19mm from any vertical edge. No tape or additional labels should cover this label. The SSCC-18 barcode must not be folded over edges. For carton labeling, include purchase order number, number of cartons per store, store location and ID, department and class number, and weight. The packing slip should be in a sticky envelope on the outside of the carton or lead carton. Number each carton sequentially for each order.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

What is the max pallet height allowed when shipping?

The max pallet height allowed is 60 inches or 1.5 metres.

Source: Holt Renfrew Vendor Reference Manual - Feb 1, 2021

Free checklist

The Holt Renfrew Compliance Prep Checklist

26 checks to run before your next Holt Renfrew shipment: every requirement category in Holt Renfrew's program, the vendor portals to register on, the chargeback categories to watch for — and where to obtain Holt Renfrew's current official guide, plus how to confirm you have the latest revision.

Holt Renfrew's official compliance documents are distributed only by Holt Renfrew — this checklist maps the program so you know what to verify. Authored by RetailerHub; not affiliated with or endorsed by Holt Renfrew. No spam, unsubscribe anytime.

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