Ace Hardware Packaging Guidelines

Failure to provide individual shipment packing list is listed as a non-authorized deviation. However, specific details on requirements for packing lists and their placement are not provided.

Source: Ace Hardware Vendor Policy & Procedures Manual - Feb 9, 2024

Shipping pallet requirements include the provision of an individual shipment packing list for each shipment. It must contain total weight, and it should note any loose pieces. It is also suggested to place the packing list with the Master Bill on top of the documentation, specifically in a sealed envelope for the driver, although exact positioning for visibility is not detailed.

Source: Ace Hardware Vendor Policy & Procedures Manual - Feb 9, 2024

For mixed purchase orders on a single pallet, each backorder purchase order must be individually labeled with a placard detailing the product being shipped.

Source: Ace Hardware Vendor Policy & Procedures Manual - Jan 1, 2022

Yes, SKUs can be mixed on a single pallet. Each mixed SKU pallet requires its own GS1-128 label. When shipping two purchase orders on the same pallet, separate GS1-128 labels must be placed adjacent to each other. Only shipments to Ace's RSCs/warehouses require GS1-128 labeling.

Source: Ace Hardware Vendor Policy & Procedures Manual - Feb 9, 2024

The max weight for any one carton is 70 pounds. There is no specified minimum weight for cartons provided.

Source: Ace Hardware Vendor Policy & Procedures Manual - Feb 9, 2024

For pallet (freight) shipments, a Master Bill of Lading is required for loads delivering to Ace Hardware crossdocks and multi-purchase order shipments. The Master Bill of Lading should be labeled "collect," and must include the total amount of product being shipped (pieces, weight, and total pallet count), the TMS ID, and all associated purchase order numbers. The driver should apply the carrier pro sticker and sign for the amount being shipped. There must be two copies: one for the driver and one for your records. For each final destination, a Memo Bill of Lading, providing a detailed breakdown of each PO being shipped, must also be created and attached to the skid or put in a sealed envelope for the driver. It should not be signed by the driver, nor should a pro sticker be applied. For carton (parcel) shipments, while specific BOL requirements are not detailed, GS1-128 pack/carton level labels are required for each carton in small parcel shipments.

Source: Ace Hardware Vendor Policy & Procedures Manual - Feb 9, 2024

For carton labels, Ace Hardware requires GTIN-14 labels on each carton. They must include the manufacturer number and carton quantity. Optional details like product description may also be printed. These should be placed on 2 adjacent sides of the carton at the lower right-hand corner, 1/8" to 1/4" from the vertical edges (DocumentId: 18ca1538-54d6-4fc1-83d7-f1f1a861815e, Page: 3). For pallet labels, Ace requires GS1-128 labels on each pallet, with one label per purchase order if multiple POs are shipped on the same pallet. Labels should be placed on the upper right half side of the pallet, 16-32 inches from the base of the pallet and at least 2 inches from the vertical edge (DocumentId: 18ca1538-54d6-4fc1-83d7-f1f1a861815e, Pages: 1-2).

Source: Ace Hardware Labeling Requirements - No Version On Record

For GS1-128, each carton in small parcel shipments requires its own GS1-128 label. For GTIN-14 labels, they must be placed on two adjacent sides of the carton at the lower right-hand corner, positioned 1/8" to 1/4" from the vertical edges. The GTIN-14 label must be applied to each carton and include the manufacturer # and carton quantity. The GTIN-14 is not a substitute for the GS1-128 label.

Source: Ace Hardware Labeling Requirements - No Version On Record