Ulta Beauty Packaging Guidelines

Below you will find a common list of FAQs that our users have when it comes to packaging guidelines for Ulta Beauty.

Can pallets be stacked?

Pallets should not be double stacked and wrapped together to create a single handling unit. This is considered unacceptable.

Can purchase orders be mixed within a single carton?

No, cartons may not contain multiple POs.

Can purchase orders be mixed within a single pallet?

Shipments with multiple POs must typically be shipped as one PO per pallet. However, if PO quantities are small and loaded on one pallet, POs should be separated by a slip sheet.

Can SKUs be mixed on a single pallet?

Yes, SKUs can be mixed on a single pallet. When doing so, keep like SKUs together, combining them in layers from the bottom up. Pallets with multiple SKUs have a height limit of 75 inches from floor to top. Each pallet must have a label with the Ulta Beauty DC number, all PO numbers, and any applicable information as per the pallet labeling requirements.

Can SKUs be mixed within a single carton?

Yes, SKUs can be mixed within a single carton under the Mixed Case Packing Requirements. All Mixed cases must be marked "MIXED" or "MIXED SKUs", and SKUs inside should be clearly segregated. There can be no more than one inner pack per SKU inside a mixed case. Use an Inner Pack Label for SKU identification if necessary. The master case must include the full SKU quantity shipped. If SKUs do not fit on the Master Carton Label, the label must still be marked "MIXED" with SKU details provided separately.

What are the allowed pallet types for shipping?

All products must be shipped on a Four Way 48" x 40" Hardwood GMA #2 Or Grade B Pallet. Plastic pallets, metal pallets, pressed wood pallets, or compressed paper core pallet runners are not acceptable.

What are the max and min dimensions for shipping cartons?

Maximum carton dimensions: 24" x 20" x 17"; Minimum carton dimensions: 6" x 7" x 9". Maximum weight: 40 lbs; Minimum weight: 0.4 lbs.

What are the max and min weights for shipping cartons?

The maximum weight for shipping cartons is 40 lbs, and the minimum weight is 0.4 lbs.

What are the requirements for Bills of Lading when it comes to pallet (freight) or carton (parcel) shipments?

The Master Bill of Lading for freight shipments must include the SHIP FROM, LOAD ID, Bill of Lading Number, SHIP TO - FINAL DESTINATION, Carrier Name, Trailer Number, Seal Number, SCAC, and Pro Number for Less than Truckload shipments. It must specify the BILL FREIGHT CHARGES & THIRD PARTY FREIGHT CHARGES with the terms being either Prepaid, Collect, or 3rd Party. Additionally, customer stop information, including Stop Destination, # Pallets, Weight, Delivery Date/Time, Arrival and Departure Time, must be listed. Required fields such as SHIPPER SIGNATURE / DATE and CARRIER SIGNATURE / PICKUP DATE also need to be present. Freight counted by either the Shipper or Driver and by Pallets must be indicated.

What are the requirements for carton or pallet labels and their placement?

Palletized cartons must have outward-facing labels, able to be scanned from any side of the pallet. Carton labels should be placed so the barcode is scannable, not on a seam or corner, and no closer than 1" from any edge. For cartons more than 7 inches tall, labels must be a minimum of 1" from the bottom right corner, 1.5"-3" from the side. Cartons less than 7 inches tall should follow the same area with the label folded over the top. For cartons under 4.5 inches, the label may be rotated 90 degrees counterclockwise and folded over the side if the barcode isn't folded. Hazmat labels must remain visible. Labels should never cover seams, product IDs, UPCs, retail prices, or consumer information.

What are the requirements for inner packs and cases?

For inner packs, when necessary, the label must include the Ulta Beauty SKU number, description, and quantity. For cases, a full case is marked with PO, SKU, quantity, item description, and style number. A partial case is marked similarly but with 'PARTIAL' and a mixed case is marked 'MIXED' or 'MIXED SKUS' and should have separate documentation if required information doesn't fit on the label.

What are the requirements for placing labels on cartons being shipped?

Carton labels must be placed so that the barcode is scannable, not on a seam or corner, and no closer than 1" from any edge. For cartons over 7 inches tall, labels should be a minimum of 1" from the bottom right corner on the side of the carton and 1.5"-3" from the side. For cartons under 7 inches, labels should be placed similarly, with excess folded over the top. For cartons under 4.5 inches, labels may be rotated 90 degrees counterclockwise and folded over the side without folding the barcode. GS1-128 labels are required for Ulta shipments and must not be covered or placed over seams, product IDs, UPC barcodes, hazmat, or shipping labels. Labels should be scannable and adhere to GS1 standards, ensuring clarity and smudge-proof qualities. The serial shipping container codes on GS1-128 labels must not be reused for three years.