True Value Packaging Guidelines

Below you will find a common list of FAQs that our users have when it comes to packaging guidelines for True Value.

Are there any requirements for packing lists when shipping cartons?

All shipments to True Value must include a packing list for each PO. The packing slip must be clearly located in a plastic pouch marked "Packing Slip Enclosed" on the exterior of the first carton of each PO. An additional copy should be attached to the Bill of Lading. The packing slip must include the True Value PO Number and Line Number, Item Number, Item Description, Quantity Ordered and Shipped for Each Item, Total Cartons Shipped, Supplier Name, and Carrier Name.

Are there any requirements for packing lists when shipping pallets?

All shipments to True Value must include a packing list for each PO. If a shipment contains multiple purchase orders, each PO must have a separate packing slip. The packing slip must be clearly located in a plastic pouch marked "Packing Slip Enclosed" on the exterior of the first carton of each PO. An additional copy of the packing slip should be attached to the Bill of Lading. When authorized to ship via a small package carrier, there must be a packing list included with each individual shipping carton.

Can pallets be stacked?

Pallets can be stacked with specific requirements. The pallet height must not exceed 42 inches or 84 inches. For 84 inch pallets, a slip sheet is required in the middle to separate the shipment into 2 equal parts. All loads must be wrapped in stretch wrap for stability.

Can purchase orders be mixed within a single carton?

Purchase orders must not be mixed on the same pallet when shipping to the same Regional Distribution Center (RDC).

Can purchase orders be mixed within a single pallet?

Purchase orders must not be mixed on the same pallet. Each PO must be on a separate pallet according to True Value's guidelines.

Can SKUs be mixed on a single pallet?

Yes, SKUs can be mixed on a single pallet. Various item numbers may be combined on a layer, provided a pallet placard is attached indicating the mixed item numbers and quantities contained on the pallet. Additionally, when mixing multiple items ordered in a layer quantity on a single pallet, like items should be kept together and separated by a piece of corrugate or Kraft paper. Pallet height must not exceed 42 inches or 84 inches, and all loads must be wrapped in stretch wrap for stability.

Can SKUs be mixed within a single carton?

Yes, SKUs can be mixed within a single carton when authorized to ship via a small package carrier. The package must be labeled on the outside with a listing of the individual items contained within, like items should be kept together within the over-packed carton, and a packing list must be enclosed with each individual shipping carton detailing the items and quantities within.

What are the allowed pallet types for shipping?

True Value requires the use of a 4-way GMA hardwood pallet with dimensions of 40" or 42" x 48".

What are the requirements for Bills of Lading when it comes to pallet (freight) or carton (parcel) shipments?

Prepare ONE Bill of Lading for each destination listing ALL POs for the shipment. Attach the packing list to the shipping carton and Bill of Lading. On truckloads, the packing list must be fixed so it is accessible when doors are opened. Required information on each BOL includes: actual ship date, carrier name, shipping point (city, state, zip code), full True Value Purchase Order Number, freight terms, Schneider Logistics "SLI" Number (when appropriate), shipping units (e.g., pallets/skids), actual cartons shipped, and actual weight shipped.

What is the max pallet height allowed when shipping?

The max pallet height allowed is 84 inches.