Tillys Packaging & Routing Guidelines

Discover Tillys Packaging Guidelines FAQ: learn stacking limits, carton specs, label placements, and pallet rules to stay compliant and efficient.

Can I stack pallets?

No. Pallets must not be stacked higher than 7 feet and cannot be double stacked.

Can you mix multiple SKUs per carton?

No, you cannot mix multiple SKUs per carton. Each carton must contain only one style/color/size per PO, except for approved exceptions involving small items or leftover merchandise that are separated using dividers or master polybags.

Can you mix multiple SKUs per pallet?

No, shipments must not have mixed purchase orders, styles, colors, or sizes on a single pallet, except when a grouping does not fill an entire pallet.

Can you mix POs in a single carton?

No, POs cannot be mixed in a single carton. Each carton’s label must reflect only one PO, and mixing POs results in chargebacks for additional purchase orders.

Can you mix POs in a single pallet?

No. Purchase orders must be complete on a pallet and mixed POs are only allowed if the grouping does not fill an entire pallet.

What are the max dimensions and weights for cartons?

Max carton dimensions are 30" L x 24" W x 20" H and the maximum gross weight is 40 lbs.

What are the min dimensions and weights for cartons?

Minimum carton dimensions are 12" L x 10" W x 6" H and the minimum gross weight is 5 lbs.

Where do I place the label on a carton?

For all purchase orders, a 4" x 6" carton label must be affixed to the front of each carton. In addition, if a packing slip is used, it must be placed in an envelope on the outside of the lead carton (usually carton #1) and positioned to the left of the carton label – except for ‘B’ POs with cartons less than 10" wide, where the envelope may be placed on the right side of the carton label. If a carton other than #1 is designated as the lead carton (indicated by a lead carton label), then that label should be placed on the same side as the carton label and packing slip if space allows; if not, an approved alternative placement is used.

Where do I place the label on a pallet?

For palletized shipments, Tillys requires that: • All cartons on the pallet have their 4×6 carton labels affixed to the front so that the labels face outward. • The lead carton (carton #1) is positioned on the top of the pallet with the Packing Slip attached on the outside (on the left side of the carton label – or for ‘B’ POs with cartons less than 10″ wide, on the right adjacent side). • In addition, the pallet itself must have the carton count clearly marked (e.g., ‘1 of 4’, ‘2 of 4’, etc.) and, once shrink wrapped, a sticker reading ‘Do Not Break Pallet Apart’ must be placed on the shrink wrap.