The Paper Store Packaging & Routing Guidelines

Below you will find a common list of FAQs that our users have when it comes to packaging guidelines for The Paper Store.

Can I stack pallets?

No, double stacking pallets is not permitted under any circumstances.

Can you mix multiple SKUs per carton?

No – not in general. Outermost cartons are limited to one SKU and one PO#, except under the Jewelry/Pack by Location Exception where multiple SKUs can be mixed if each selling unit is individually boxed or polybagged.

Can you mix multiple SKUs per pallet?

Yes, provided the cartons for each SKU are kept together on a pallet and only one purchase order (or authorized consolidation) is used. The same SKU should not be split across multiple pallets unless multiple pallets have been ordered.

Can you mix POs in a single carton?

No, each carton must only contain products for one PO.

Can you mix POs in a single pallet?

No, multiple purchase orders cannot be mixed on a single pallet unless authorized by The Paper Store Shipping Team.

What are the max dimensions and weights for cartons?

Master Cartons must not exceed 30in x 20in x 20in and must not weigh more than 50lbs. For jewelry, the carton weight limit is 30lbs.

What are the min dimensions and weights for cartons?

The guidelines do not specify minimum dimensions or weights for cartons. They only set maximum standards—master cartons must not exceed 30in x 20in x 20in and 50lbs (30lbs for Jewelry cartons).

Where do I place the label on a carton?

For cartons, The Paper Store requires that all mandatory information be included – company name, location number, ship‐to address, purchase order number, box numbering, weight, any special handling notes, and detailed SKU data. This information may be provided on a shipping label, a separate carton label or printed directly on the carton; no specific side or location on the carton is dictated. In contrast, label placement on products varies by type. The Adhesive Thermal Label (which must include SKU, retail price, UPC and a scannable barcode) must be applied to the bottom, side or back of the product. Printed Retail Stickers and Hand Held Price Markings must be placed next to, above or below the UPC barcode, ensuring the barcode is not covered. Garment/Hang Tags have placement requirements based on the item – for example, shirts and dresses should have the tag attached through the main label at the back center of the neck (or at a reinforced seam if no main label exists), while pants and similar items should be attached on the left outside seam at the waist.

Where do I place the label on a pallet?

For palletized shipments the pallet label must be printed on a sheet of paper and placed on the inside of the shrink wrap on pallet #1. In addition, the packing list (which is a separate label) must be in a plastic sleeve marked ‘Packing List Enclosed’ and placed on the outside of a carton adjacent to that pallet label. If multiple purchase orders are consolidated on a pallet, each PO’s packing list must be in its own sleeve next to the pallet label. The pallet label itself must include the pallet number (for example, ‘Pallet 1 of 2’), The Paper Store ship‐to address, the purchase order number(s), the number of cartons per PO, and the corresponding location number.