The Container Store Packaging Guidelines

Below you will find a common list of FAQs that our users have when it comes to packaging guidelines for The Container Store.

Are there any requirements for packing lists when shipping cartons?

A packing list must be included with each shipment to TCS and should be located at the rear of the trailer, in a highly visible location. The packing list must include complete, legible information with clear column headings such as vendor name, carrier name, TCS address (500 Freeport Parkway, Coppell, TX 75019, USA), TCS PO number, total cartons shipped, shipment date, TCS SKU number, merchandise description, quantity ordered, shipped, and backordered, total units shipped. For imports, additional information includes invoice number, measurements, weights, and a Certificate of Origin.

Are there any requirements for packing lists when shipping pallets?

A packing list is required with each individual shipment to The Container Store. It should be placed at the rear of the trailer, in a highly visible location. The packing list must be complete and legible, and include vendor name, carrier name, TCS address, TCS PO number, total number of cartons, shipment date, TCS SKU number, description, and quantities ordered, shipped, and backordered if applicable.

Can pallets be stacked?

Yes, pallets can be stacked. Configuration 2 allows for a standard pallet with a 48" load height that is able to be double stacked.

Can purchase orders be mixed within a single pallet?

Yes, purchase orders can be mixed within a single pallet. When mixing products on a pallet, ensure to build a stable base layer by placing the heaviest items on the bottom with the flat edge in contact with the pallet to avoid tipping and load shifting during transit.

Can SKUs be mixed on a single pallet?

Yes, SKUs can be mixed on a single pallet. The requirements state that while SKUs can be mixed, the same SKU should be placed together on the pallet to reduce manual sorting. Additionally, place the heaviest items on the bottom to create a stable base layer.

What are the allowed pallet types for shipping?

The allowed pallet types for shipping are standard 48" x 40" (48 inches deep x 40 inches wide) 4-way pallets, which should be wooden "Grade A" or "Grade B" quality pallets, with no broken stringer or deck boards.

What are the max and min dimensions for shipping cartons?

Minimum dimensions for cartons: Length 9 inches, Width 6 inches, Height 2.25 inches, Weight 2 pounds. Maximum dimensions for cartons: Length 48 inches, Width 30 inches, Height 38 inches, Weight 45 pounds.

What are the max and min weights for shipping cartons?

The minimum weight for shipping cartons is 2 pounds, and the maximum weight is 45 pounds for single cartons. Master Cartons with Inner Cartons should not exceed 30 lbs. Inner Cartons should not exceed 10 lbs.

What are the requirements for carton or pallet labels and their placement?

Carton labels for the master carton should include:
- Department Number and 4-letter short description (provided by TCS on VendorLink)
- SKU (provided by TCS on VendorLink)
- TCS description leading with color name (provided by TCS on VendorLink)
- Carton Quantity (eaches)
- PO #
Characters should be at least 1/4 inch in size (font size 25). Inner carton or bag labeling should also include similar information but can be any readable size. For "Holiday Shop" SKUs, the Bay Location must also be marked on the cartons.

As for pallet labels, there is no explicit section regarding specific labeling standards in this document.

What are the requirements for inner packs and cases?

Inner cartons should not exceed 10 lbs in weight and 0.5 cubic feet. Master cartons with inner cartons should not exceed 30 lbs in weight and 4 cubic feet. Inner cartons should be marked with department number, SKU, TCS description, and inner carton quantity. Poly-bags are not permitted as a replacement for master or inner carton unless approved by TCS.

What is the max pallet height allowed when shipping?

The maximum pallet heights allowed are 84" for a standard pallet and 48" for a stackable pallet configuration.