Super Retail Group Packaging Guidelines

Below you will find a common list of FAQs that our users have when it comes to packaging guidelines for Super Retail Group.

Can pallets be stacked?

Pallets can be stacked with specific requirements: Single SKU pallets are to be no higher than 1.46m including the pallet, while mixed SKU pallets can be up to 1.8m including the pallet. Pallet weight must not exceed 1,000kg including the pallet.

Can purchase orders be mixed within a single carton?

Yes, purchase orders can be mixed within a single carton. The carton must be marked as "MIXED" if it contains mixed items, and the SSCC label must also indicate that it is mixed. There is no specific barcode requirement stated for mixed SKU cartons on Page 13 of the Super Retail Group Packaging Standard and Requirements Document.

Can purchase orders be mixed within a single pallet?

Only one purchase order per single pallet is permitted, hence purchase orders cannot be mixed within a single pallet.

Can SKUs be mixed on a single pallet?

Yes, SKUs can be mixed on a pallet. The pallet must be marked as "MIXED SKUs" if there are multiple SKUs per pallet. No specific barcode is required for a mixed SKU carton on the pallet.

Can SKUs be mixed within a single carton?

Yes, SKUs can be mixed within a single carton. The carton should be marked as "MIXED SKUs," and no barcode is required for a mixed SKU carton. Pre-existing labeling and barcoding should be removed, and the SKUs should be bundled. Gross weight and warning labels must be included if the carton falls into specified weight categories.

What are the allowed pallet types for shipping?

Allowed pallet types for shipping are Loscam or CHEP pallets. In Australia, CHEP pallets should be 10001 equipment, and Loscam pallets should be WP equipment. In New Zealand, CHEP pallets should be 16001 equipment, and Loscam pallets should be NP equipment.

What are the max and min weights for shipping cartons?

The maximum weight for shipping cartons is 50kg as warnings for cartons above 51kg indicate the need for team lift. Cartons weighing between 10kg to 50kg require specific handling warnings based on weight categories.

What are the min max weight requirements for shipping pallets?

Single SKU pallets must not exceed a height of 1.46m and mixed SKU pallets can be supplied up to a height of 1.8m. The received pallet weight must not exceed 1,000kg.

What are the requirements for carton or pallet labels and their placement?

Carton labels must have the following information printed (not handwritten) on adjacent sides: SKU/PLU (for SRG private branded products only), product description, total quantity of retail units, total gross weight, and warning labels if applicable. The labels must be readable from a one-meter distance. Additional import carton information includes purchase order number, country of origin, carton count, and SSCC if applicable. For pallets, logistics labels should be between 400mm and 800mm from the pallet base, and not closer than 50mm from the vertical edge, using A6 format labels or smaller if necessary.

What are the requirements for placing labels on cartons being shipped?

Labels must include SKU/PLU, product description, total quantity of retail units, total gross weight, and any mandatory warning labels. They should be printed on adjacent sides and be clearly readable from a distance of one meter. Additional details like part/style number, trade partner/brand name are recommended. Labels for plastic wrapped trade units should be on two opposite sides. SSCC (if applicable) must be placed 32mm from the base and at least 19mm from any vertical edge with picket fence orientation, and minimum A6 size placed next to relevant pre-existing labeling or barcodes.

What is the max pallet height allowed when shipping?

Single SKU pallets can be stacked no higher than 1.46m (including the pallet). Mixed SKU pallets can be stacked up to a maximum height of 1.8m (including the pallet).