Starboard Cruise Services Packaging Guidelines

Follow Starboard Cruise Services packaging guidelines for shipping pallets, cartons, and labels. Ensure accurate packing lists, PO separation, and compliance.

Are there any requirements for packing lists when shipping pallets?

A copy of the packing list must accompany all shipments inside the Lead Carton (carton 1 of X) located on Pallet No. 1 of the shipment.

Can purchase orders be mixed within a single carton?

No, each carton must contain merchandise for only one Starboard Purchase Order.

Can purchase orders be mixed within a single pallet?

Yes, purchase orders can be mixed within a single pallet. For Central Stock & Cross Dock PO's to the Miami Distribution Center, multiple POs can be comingled if they are complete POs. For Direct Ship Deliveries, POs for the same ship, port, and delivery date can be comingled. All PO numbers on a single pallet must be visibly marked on the outside for easy identification.

Can SKUs be mixed on a single pallet?

Yes, SKUs can be mixed on a single pallet in cross-dock or direct ship delivery scenarios. In these scenarios, both the pallet and cartons should be labeled appropriately, indicating the PO numbers visibly on the outside for easy identification.

Can SKUs be mixed within a single carton?

Yes, SKUs can be mixed within a single carton for Cross Dock and DSD orders. The quantities per SKU are generally small and the orders are pre-packed to a specific ship. All items of each SKU in the carton should be inner packed and labeled with the STB Item Number and Quantity per inner pack.

What are the allowed pallet types for shipping?

Merchandise must be shipped on standard 48" x 40" pallets or slip sheets (exclusive for Ocean shipment to Starboard Distribution Center) unless otherwise authorized. Wooden pallets must comply with USDA Wooden Packing Material Regulation. Plastic pallets are acceptable, excluding U.S.P.S pallets.

What are the max and min dimensions for shipping cartons?

The maximum dimensions for a carton must not exceed 6 cubic feet (0.1699 M3), and the minimum dimensions must not be smaller than 1 cubic foot (0.0825 M3).

What are the max and min weights for shipping cartons?

The maximum weight for each shipping carton is 55 lbs. There is no specified minimum weight for cartons.

What are the requirements for Bills of Lading when it comes to pallet (freight) or carton (parcel) shipments?

For Bills of Lading (BOL) related to pallet or carton shipments, the transport document must be consigned to Starboard Cruise Services at 9290 NW 112 Ave, Suite 8, Miami, FL 33178. It should manifest the total number of cartons in the shipment and provide accurate weight and cube of the shipment. Additionally, it must state freight payment terms—either Freight Collect for FCA terms or Freight Prepaid for DAT, DDP, DAP terms. Special requirements include notification of hazardous materials if applicable, and "Ship Stores In-Transit" must be mentioned for Direct Ship Deliveries (DSD). For DSD shipments, the "Notify on Arrival Party" should include the Port Agent's name and phone number. The specific placement of labels isn't detailed in the provided document pages.

What are the requirements for carton or pallet labels and their placement?

Carton labels for all shipment types should be applied to the upper right-hand corner of one of the narrow sides of the carton. The label should be applied in a way that it is visible to the outside when packed on a pallet. Carton markings must be large enough to be easily read and the label size should be approximately 4" X 6". For each carton, include ship from and ship to addresses, Starboard Purchase Order Number, quantity of units, carton number, carton weight, country of origin, and if applicable, mark "Fragile" and "up" arrow. Pallet loading requires cartons from one Purchase Order to be included on the same pallet, and clearly separated and legible purchase order and store numbers from supplier's internal numbers.

What are the requirements for inner packs and cases?

For Central Stock orders, only one ITEM No. (SKU) is allowed per carton. For Cross Dock and DSD orders, more than one ITEM No. (SKU) is allowed per carton, and items should be inner packed and labeled with STB ITEM No. and Quantity per inner pack.

What are the requirements for placing labels on cartons being shipped?

For cartons being shipped to Starboard Cruise Services, the following labeling requirements apply:

1. All cartons must be labeled to connect with Starboard's Purchase Order and shipment documents.
2. Labels should be approximately 4" x 6" and must include:
- Ship from details (Shipper Name, Address)
- Ship to (Starboard Distribution Center)
- Starboard Purchase Order Number
- Quantity of units in carton
- Carton No. X of Y
- Carton Weight
- Country of Origin
- "Fragile" mark and "up" arrow, if applicable
3. For Central Stock orders, additional information is required:
- UPC Barcode and Number
- Color and size, if applicable
- Master Quantity and Inner Pack, if applicable
4. For X-dock and DSD orders, additional information includes:
- Ship Name
- Ship Number
5. Placement: The label must be applied to the upper right-hand corner of one of the narrow sides of the carton and should remain visible when packed on a pallet. The label should not cover any other important information.

What is the max pallet height allowed when shipping?

For central stock and cross dock PO's, the max pallet height is 60 inches via air, 85 inches via ocean, and 80 inches via truck. For direct ship deliveries, the max pallet height is 60 inches via air to ships and 69 inches via ocean to ships.