Spotlight Retail Group Packaging & Routing Guidelines

Explore Spotlight Retail Group's packaging FAQs: guidelines on mixing SKUs, correct carton & pallet labeling, and multi-region rules for efficient shipping.

Can you mix multiple SKUs per pallet?

Yes – provided that the vendor follows the approved packing and labeling guidelines. For example, if multiple CPOs (which may include different SKUs) are consolidated on one pallet, the pallet must be labeled as either “Multi CPO” (for one region) or “Mixed Region” (when different regions are involved), with appropriate separation (e.g. plastic top sheets) where necessary.

Can you mix POs in a single carton?

No, each carton must contain items from a single CPO and should not mix POs.

Can you mix POs in a single pallet?

Yes. POs can be mixed on one pallet provided they follow the guidelines. If multiple CPOs for one region are on a pallet, it should be labeled ‘Multi CPO’ with the region number. For multiple regions, the different regions must be separated using plastic top sheets and the pallet labeled ‘Mixed Region’ listing the region numbers. In addition, a pallet carrying all CPOs from a vendor for a day is also acceptable.

Where do I place the label on a carton?

• Urgent Order Label: Affix the urgent label (marked ‘URGENT’) to cartons carrying urgent orders so they are quickly identified by the Cross Dock team and stores.
• Dangerous Goods Label: On cartons containing dangerous goods, attach the information label (in the size 100mm x 100mm format) along with the mandatory placard and MSDS documentation.
• SSCC Label: Every carton, bundle or roll must have an SSCC label attached; without it, the carton cannot be processed.
• Non‐Stock Labels: For non‐stock items sent with stock in an existing carton, place a label clearly stating ‘Non-Stock Merchandise, no check required’; for non-stock items shipped separately, apply an A4 label detailing a brief description, Region, Cross Dock ID, Store Number and Store Name.

Where do I place the label on a pallet?

For pallets, the label placement depends on the MHU configuration:
• If using one CPO per MHU, place a label on the pallet showing the Region Number.
• If there are multiple CPOs for one region, the pallet should be labeled as “Multi CPO” with the Region Number.
• For multiple CPOs from different regions, separate regions with plastic top sheets and label the pallet as “Mixed Region” with the listed Region Numbers.
• For one pallet carrying all CPOs from a vendor in a day, label the pallet as “Mixed Region” with the Region Numbers.