Shoppers Drug Mart Packaging Guidelines

Below you will find a common list of FAQs that our users have when it comes to packaging guidelines for Shoppers Drug Mart.

Are there any requirements for packing lists when shipping cartons?

Packing slips must be prepared for each Purchase Order for each Matrix Distribution Centre and include specific information such as the Purchase Order Number, Supplier Item Number, Date Shipped, Packing Slip Numbers, Item Detail, Case Pack, Total Retail Unit Quantity by Item, Carrier Name, and Ship to Address. The packing slip must be placed in separate envelopes attached to the Bill of Lading for shipments.

Are there any requirements for packing lists when shipping pallets?

Packing slips must document the detailed contents of cartons at a SKU level for each shipment or part of shipment and should include specific information like Shoppers Drug Mart Purchase Order Number, Supplier Item Number, Date Shipped, Packing Slip Numbers, Item Detail, Case Pack, Total Retail Unit Quantity by Item, Carrier Name, and Ship to Address. Packing Slips must be placed in separate envelopes attached to the Bill of Lading and tendered to Matrix nominated Carriers/Consolidators.

Can purchase orders be mixed within a single carton?

Purchase orders should not be comingled across multiple pallets but can be shipped on a single pallet as long as a pallet or slip sheet is used to identify separate purchase orders. Items for each purchase order must be grouped together as best as possible. A non-compliance charge of $500 per purchase order will be issued if protocol is not followed. Specific requirements within a single carton are not detailed.

Can purchase orders be mixed within a single pallet?

Multiple purchase orders can be shipped on a single pallet as long as a pallet or a slip sheet is used to identify the separate purchase orders. If each of the purchase orders cannot make a level layer on the pallet, then the items for each purchase order must be grouped together as best as possible. Non-compliance charge of $500 per purchase order will be issued if these protocols are not followed.

Can SKUs be mixed on a single pallet?

Multiple purchase orders can be shipped on a single pallet as long as a pallet or a slip sheet is used to identify the separate purchase orders. If each of the purchase orders cannot make a level layer on the pallet, the items for each purchase order must be grouped together as best as possible. If this protocol is not followed, a non-compliance charge of $500 per purchase order will be issued.

What are the allowed pallet types for shipping?

The allowed pallet types for shipping are CHEP and PECO pallets. Slipsheets are also accepted if the footprint does not exceed 48" x 40".

What are the requirements for carton or pallet labels and their placement?

Shoppers Drug Mart requires carton markings on all four sides of the case and on the inner case. Required carton markings include: Shoppers Drug Mart/Pharmaprix, Purchase Order #, Distribution Centre, UPC Code, Lot Number, and Expiry Date. There is no specific information on the placement of pallet labels in the provided pages.

What are the requirements for inner packs and cases?

All selling units intended for retail sale, including inner packs and case or master packs, must have a unique retail and scannable UPC. A Product Information Form (PIF) must be completed for new products. Each inner pack and case must meet the UPC specifications defined by the Electronic Commerce Council of Canada.

What are the requirements for placing labels on cartons being shipped?

Carton markings are required on all four sides of the case as well as on the inner case according to Shoppers Drug Mart/Pharmaprix guidelines. These markings must include:
- Shoppers Drug Mart/Pharmaprix
- Purchase Order number
- Distribution Centre
- UPC Code
- Lot Number Expiry Date

Shoppers Drug Mart follows the guidelines set by the Electronic Commerce Council of Canada for labeling shipping containers. There is no specific mention of GS1 or UCC18, nor specific placement for these labels beyond the requirement to be on all four sides and inner case.