PetSmart Packaging & Routing Guidelines
PetSmart Packaging Guidelines: clear FAQ on double stacking pallets, SKU rules, and GS1-128 carton & pallet labels for compliant shipping.
These answers are generated by our compliance AI and have not been vetted by a human. Take caution if using this information in your packing flows.
Can I stack pallets?
Can you mix multiple SKUs per carton?
Can you mix multiple SKUs per pallet?
Can you mix POs in a single carton?
Can you mix POs in a single pallet?
Where do I place the label on a carton?
For pallets, use the GS1‐128 pallet label (4" x 6") which must be printed on a white matte adhesive that sticks to the stretch wrap. It is to be placed in the upper, right-hand portion on both 40" sides of the pallet. The label is divided into zones: Zones 1–2 list the shipper’s name and address; Zones 3–4 show the ship-to information including address and postal code (with barcode); Zone 5 displays the purchase order number, UPC, product description, the mandatory expiration date (if applicable) and pallet unit count; Zones 6–7 include the lot number (for products with an expiration date) and optional information; and Zone 8 contains the SSCC‐18/GS1‐128 barcode. For carton shipments, a similar 4" x 6" GS1‐128 label is used with corresponding zones – with Zone 4 including carton tally information and Zone 5 listing the carton piece count instead of pallet unit count.
Below you will find a common list of FAQs that our users have when it comes to packaging guidelines for PetSmart.
Can I stack pallets?
Yes. PetSmart allows double stacked pallets as long as you adhere to the pallet configuration requirements and maximum height limits outlined in the manual.
Can you mix multiple SKUs per carton?
No, only one SKU per carton is allowed unless the product is an authorized shipper.
Can you mix multiple SKUs per pallet?
Pallets should ideally contain a single SKU/UPC. However, if mixed SKUs are used, all like products must be layered together on the same pallet and not intermixed.
Can you mix POs in a single carton?
No, each carton must contain only one SKU/UPC and cannot mix different POs.
Can you mix POs in a single pallet?
No, you cannot mix POs in a single pallet. Pallets must be loaded by PO and those from the same PO must be loaded together without being mixed with others.
Where do I place the label on a carton?
For cartons, the manual does not specify a fixed placement location on the carton; it only details the label’s format and content. A GS1-128 carton label must be printed in a 4" x 6" format with clearly defined zones:
• Zones 1–2: Shipper information
• Zones 3–4: Ship‐to address and postal bar code
• Zone 5: Expiration Date (mandatory if applicable)
• Zones 6–7: Lot number (if required) and other optional info
• Zone 8: The SSCC-18/GS1-128 barcode
In contrast, pallet labels have an additional placement requirement – they must be affixed on the upper, right-hand portion of both 40" sides of the pallet. Exception labels for small parcel shipments follow a similar zone breakdown but are only to be used after receiving approval from Vendor Management.
• Zones 1–2: Shipper information
• Zones 3–4: Ship‐to address and postal bar code
• Zone 5: Expiration Date (mandatory if applicable)
• Zones 6–7: Lot number (if required) and other optional info
• Zone 8: The SSCC-18/GS1-128 barcode
In contrast, pallet labels have an additional placement requirement – they must be affixed on the upper, right-hand portion of both 40" sides of the pallet. Exception labels for small parcel shipments follow a similar zone breakdown but are only to be used after receiving approval from Vendor Management.
Where do I place the label on a pallet?
For pallets, use the GS1‐128 pallet label (4" x 6") which must be printed on a white matte adhesive that sticks to the stretch wrap. It is to be placed in the upper, right-hand portion on both 40" sides of the pallet. The label is divided into zones: Zones 1–2 list the shipper’s name and address; Zones 3–4 show the ship-to information including address and postal code (with barcode); Zone 5 displays the purchase order number, UPC, product description, the mandatory expiration date (if applicable) and pallet unit count; Zones 6–7 include the lot number (for products with an expiration date) and optional information; and Zone 8 contains the SSCC‐18/GS1‐128 barcode. For carton shipments, a similar 4" x 6" GS1‐128 label is used with corresponding zones – with Zone 4 including carton tally information and Zone 5 listing the carton piece count instead of pallet unit count.
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