Petco Packaging Guidelines

Follow Petco Packaging Guidelines for cartons & pallets. Master packing lists, labels, BOL details, and shipping best practices.

Are there any requirements for packing lists when shipping cartons?

Yes, there are requirements for packing lists when shipping cartons. Vendors must include Petco vendor number, Purchase Order number, Petco SKU number for each product shipped, vendor item number, and list quantities ordered and shipped in individual quantities. The packing list must appear in the same order as the Purchase Order and all products must appear with their shipped quantities or zero if not shipped. It must be attached to the outside of Box One if there are multiple boxes, and a copy of the packing list must be attached to the outside of every carton if shipping via small package carrier.

Are there any requirements for packing lists when shipping pallets?

Vendors are required to include a packing list with all orders shipped to Petco's Distribution Centers and stores. The packing list must include the Petco vendor number and Purchase Order number, Petco SKU number for each product shipped, vendor item number, quantities ordered and shipped in individual quantities, and match the order on the Purchase Order. All products not shipped must be listed with a quantity of zero. The packing list must be attached to the outside of Box One if there are multiple boxes, or to the outside of every carton when shipped via small package carrier.

Can pallets be stacked?

Yes, pallets can be stacked. For single stacked pallets, the maximum height, including the pallet, is 72" for both Truckload and Less-Than-Truckload shipments. For double stacked pallets, the maximum height is 90" for Truckload and 86" for Less-Than-Truckload shipments.

Can purchase orders be mixed within a single carton?

Purchase orders must not be mixed on a single packing list. It suggests that purchase orders should not be mixed within a single carton.

Can purchase orders be mixed within a single pallet?

No, purchase orders cannot be mixed on a single pallet.

Can SKUs be mixed on a single pallet?

Yes, SKUs can be mixed on a single pallet. There are two options for labeling such pallets:
1. OPTION 1: Each unique SKU on a mixed SKU pallet must have its own label and be placed in a pouch with removable backing, sorted in sequence with SKU levels on the pallet.
2. OPTION 2: One label for the pallet with Petco SKU marked as "Mixed."

What are the allowed pallet types for shipping?

Pallets must be 'Grocery Grade' #2/B, whitewood, 40"x48". They must have no broken or missing boards, double runners are not permitted, and they must allow 4-way access.

What are the max and min dimensions for shipping cartons?

Maximum dimensions: 21 inches (Length) x 21 inches (Width) x 15 inches (Height). Minimum dimensions: 9 inches (Length) x 6 inches (Width) x 3 inches (Height).

What are the max and min weights for shipping cartons?

The maximum weight for a shipping carton is 50 pounds (23 kg). There is no specific minimum weight stated for shipping cartons in the provided documents.

What are the requirements for Bills of Lading when it comes to pallet (freight) or carton (parcel) shipments?

Petco requires vendors to include several elements on all Bill of Lading (BOL) documents for both pallet (freight) and carton (parcel) shipments: a unique Bill of Lading number, Petco vendor ID number, Petco Purchase Order number, Purchase Order Required Date, applicable freight classification, and SCAC. For collect fulfillment, the Shipment Identification Number (SID) is required as well and located on the 'shipment covered alert'. If shipping multiple Purchase Orders via LTL carrier to the same destination on the same day, they should be shipped on a single BOL. Vendors should not use UPS Overnight unless authorized. The BOL should specify aggregate weight, cube, and pallet counts for routing instructions. Non-conforming BOLs may result in penalties under Petco's Non-Compliance Policy.

What are the requirements for carton or pallet labels and their placement?

For pallet labels, they must be placed facing out or on two adjacent sides of the pallet, unobstructed by other labels. For single SKU pallets or mixed SKU pallets using OPTION 2, place the label on the upper right-hand corner of the shrink wrap. For mixed SKU pallets using OPTION 1, place labels in a pouch on the upper right-hand corner of the shrink wrap. Labels must conform to GS1-128 standards with specific information including vendor and Petco addresses, purchase order number, and more.

For carton labels, master cartons must use black ink on labels that are at least 3" high by 5" wide. Each master carton label must include information like PO#, SKU#, vendor item number, master pack and inner pack quantity, and carton number. They must also have a 2D barcode on at least two sides of each master carton, ensuring they are not on the bottom side and have a significant identifier for the SKU.

What are the requirements for inner packs and cases?

The label on master packs must include the quantity of inner packs and the quantity within each inner pack. Proper labeling of cartons is essential for the identification and productivity within the supply chain.

What are the requirements for placing labels on cartons being shipped?

Master cartons must include the following labels: Distribution Center (DC) Labels and Seasonal Labels. DC labels are printed in black ink, at least 3" high by 5" wide. Each label must contain the IPSD PO#, SKU#, Vendor item number, Master pack and inner pack quantity, carton number, and country of origin. A 2D barcode must be on at least two sides of each master carton, printed on a clear white sticker label with a black barcode, placed visibly near the center of the box avoiding far corners. The barcode size must be at least 3x3 inches, and should not have a combined pitch and skew exceeding 20 degrees. Labels must be flat, smooth, and clean. Seasonal labels should be 3" high by 5" wide and color-coded depending on the season. Master cartons with seasonal products must be labeled with the respective season and year. Shipper labels must also be included, indicating the number of Shipper SKUs in the master carton, in 3" high by 5" wide labels.

What is the max pallet height allowed when shipping?

The maximum pallet height for single stacked pallets, including the pallet, is 72" for both Truckload and Less-Than-Truckload shipments. For double stacked pallets, the maximum height is 90" for Truckload shipments and 86" for Less-Than-Truckload shipments.