Coupang Packaging Guidelines

Coupang Packaging Guidelines FAQ: Master packing list requirements, carton rules, pallet stacking (max 84”), label placement & shipping docs for flawless delivery.

Are there any requirements for packing lists when shipping cartons?

Coupang Global LLC requires a packing list with each purchase order. It must include the name of shipper, complete address, complete Coupang destination address, purchase order numbers, date shipped, carrier used, payment terms, number of cases, handling units and weight for each PO, and item details.

Are there any requirements for packing lists when shipping pallets?

Coupang requires a packing list with each purchase order. The packing list must include the name of the shipper, complete address, complete Coupang destination address, purchase order numbers, date shipped, carrier used, payment terms, payment instructions, number of cases, handling units, weight, case pack, and cube for each shipment by item number. However, the placement of the packing list is not specified.

Can pallets be stacked?

Yes, pallets can be stacked. Cartons on pallets must maintain vertical integration for stacking strength and minimizing damage. The stacking height should not exceed 84 inches.

Can purchase orders be mixed within a single carton?

Purchase orders within a single carton are not permitted unless requested differently by Coupang Global, LLC. If multiple orders are on one pallet, they must have a divider separating them or clearly marked labels with the PO number. Failure to have a clear identifier will result in a credit of $50 per pallet.

Can purchase orders be mixed within a single pallet?

Yes, purchase orders can be mixed within a single pallet, but there needs to be a divider that separates the different orders or clearly marked labels with the PO # on the individual boxes. Without a clear identifier, it will result in a credit of $50 per pallet.

Can SKUs be mixed on a single pallet?

Mixed SKUs should have dividers separating different orders or clearly marked labels with the PO # on the individual boxes on a single pallet. Multiple orders on a single pallet without a clear identifier will result in a credit of $50 per pallet.

Can SKUs be mixed within a single carton?

SKUs should not be mixed within a single master carton unless specifically requested by Coupang Global, LLC.

What are the allowed pallet types for shipping?

Pallets must be of at least Grade B, GMA 4-way type.

What are the requirements for Bills of Lading when it comes to pallet (freight) or carton (parcel) shipments?

Coupang requires a bill of lading with each shipment and a packing list with each purchase order. The bill of lading and packing list must include the following information:
1. Name of shipper and complete address (origin/shipping location, city, state, zip code).
2. Complete Coupang Global, LLC destination address (including zip code).
3. Complete purchase order number(s).
4. Date shipped, carrier used, payment terms, payment instructions.
5. Number of cases, handling units and weight for each PO, total number of cases, handling units, and weight if more than 1 PO is being shipped on bill of lading.
6. Number of cases, pieces, weight, case pack, and cube for each shipment by item number.

What are the requirements for carton or pallet labels and their placement?

Pallets must state the PO #, company name, and pallet count (e.g. 1 of 4, 2 of 4, etc.). UPC or EAN on each item must be visible and readable. The PO number must be on the outside of the shipment (pallet or small parcel boxes).

What is the max pallet height allowed when shipping?

The maximum pallet height allowed when shipping is 84 inches.