Army & Air Force Exchange Service Packaging Guidelines

Below you will find a common list of FAQs that our users have when it comes to packaging guidelines for Army & Air Force Exchange Service.

Are there any requirements for packing lists when shipping cartons?

If packing more than one order line item per carton, the carton must be marked "REPACK" and enclose a packing list. The document does not specify exactly where to place the packing list.

Are there any requirements for packing lists when shipping pallets?

When different items are packed in a single shipping carton, or items are of high value or easily pilfered, prepare a packing list and place it inside the carton. Mark the carton "packing list inside." When the packing list refers to items inside several cartons, place the packing list inside Carton Number 1 and mark all cartons "Packing List Inside Carton Number 1."

Can pallets be stacked?

Yes, pallets may be double-stacked in the trailer, provided the weight and/or height will permit. Merchandise must be stacked on pallets with no overhang product over the edge, and stacked by item to be segregated. All slip-sheets and/or pallet merchandise must be stretch-wrapped to help prevent merchandise loss or damage during shipment.

Can purchase orders be mixed within a single carton?

No, orders cannot be mixed in a single carton. Each carton must be packed according to the specified lowest distribution unit and only one item per carton or inner carton. Mixing orders is not authorized.

Can purchase orders be mixed within a single pallet?

Purchase orders should not be loaded on a single pallet or slip-sheet, regardless of FOB terms.

Can SKUs be mixed on a single pallet?

SKUs should not be mixed on a single pallet. Each pallet should be stacked by item, meaning merchandise must be segregated and stacked on the pallet by item.

Can SKUs be mixed within a single carton?

SKUs should not be mixed within a single carton. Each carton must contain one size of one item, and should not be repacked once packed.

What are the allowed pallet types for shipping?

For non-bulk shipments, use pallet type in GO5. For bulk shipments, use pallet type GO7.

What are the max and min dimensions for shipping cartons?

Maximum dimensions for conveyable carton size are 36" x 24" x 24" and minimum dimensions are 9" x 9" x 4".

What are the max and min weights for shipping cartons?

Maximum weight is 70 lbs and minimum weight is 3 lbs for conveyable boxes.

What are the requirements for carton or pallet labels and their placement?

Items shipped by full pallet or slip-sheet quantities should have one shipping label on the upper right-hand corner of the pallet. Items shipped as individual carton quantities or mixed pallets need a shipping label on each carton. Additionally, for pallets designed to be delivered intact, all four sides should have labels stating: "DO NOT BREAK DOWN PALLET."

What are the requirements for inner packs and cases?

Shipments must be packaged in Exchange order-designated case quantities. Shipments consolidated into master cartons are not exempt from requirements that all inner pack cases are packaged according to the order and in designated order case quantities. If packing more than one order line item per carton, mark the carton "REPACK" and enclose a packing list. Liquids must be marked "THIS SIDE UP."

What are the requirements for placing labels on cartons being shipped?

Markings on cartons must be clear and easily read, with non-pertinent markings removed or covered. A carton tag or label will be used if printing or stenciling is not practical. Each carton must have marks including Exchange PO number, Exchange destination facility number, item description, color/size/style if applicable, case pack, selling unit UPC label, date of manufacture, or expiration date if perishable. "REPACK" must be marked on consolidated cartons. Use Uniform Code Council (UCC) labels. The UCC/128 barcode is mandatory along with an advanced shipping notification through EDI.

What is the max pallet height allowed when shipping?

The maximum height for non-bulk pallets, including the pallet, is 39 inches. For bulk pallets, the maximum height will not exceed 60 inches.